Aquarius tile

A: A full shower remodel usually takes about 10 business days, depending on the scope of work. This includes:

•  demolition,
•  subfloor repair,
•  framing,  
• moving plumbing,
•  installing pre-slope and new liner, 
• performing flood test for min 2 hours for vinyl and 24 h for Kerdi, 
• dry pack  mud pan,  
•  installing cement board,
•  waterproofing (with Kerdi or Redgard), 
• tiling,
•  grouting, caulking and fixture installation. 

Larger or custom showers with features like niches, floating benches, or heated floors may take longer. Our installation methods follow professional guidelines and respect the minimum drying and setting times—also called technological intervals. This ensures each stage, from waterproofing to tile setting, cures properly before moving on. These best practices are based on industry standards set by the National Tile Contractors Association (NTCA), as outlined in their NTCA Reference Manual and TCNA Handbook. Learn more at tcnatile.com.

A: If your shower is leaking, it’s often due to waterproofing failure. Caulking can’t fix these issues. To properly diagnose the problem, we recommend performing a flood test, which checks if the shower pan and membrane are holding water as they should. If the test fails, the shower will need  partial or full rebuild to replace the waterproofing system. Proper repair prevents long-term damage to your subfloor and surrounding walls.

A: A simple backsplash takes about 2–3 days.  Add a day for removal of old tiles and backing and another day for installing new cement board. Complex layouts or large backsplashes may take up to 5–6 days. We always prep the surface  properly  and make sure the finish is clean and durable.

A: We provide all necessary professional-grade setting materials, including cement board, waterproofing systems (like Kerdi or RedGard), thinset, grout, and sealants. You are welcome to choose and supply your own finish materials such as tile, trim, vanity, and fixtures. We’re happy to advise on tile selection and ensure compatibility with your project. No time to run around, no problem,   we can handle the full supply for an additional fee, ensuring everything meets industry standards.

A: Yes—if the tiles sit firmly and the surface is stable, regrouting can be a great way to refresh the look and improve water resistance. We remove the old grout and apply new, professional-grade grout, followed by sealing if needed.

However, if tiles are loose or hollow-sounding, regrouting won’t solve the root problem. Loose tiles often indicate a failure in the installation below—especially in floors with heated mats where tiles were cut tight to the wall without proper expansion joints. In those cases, the movement causes the grout to crack and tiles to come loose. To fix it properly, the entire floor—including the heat mat—may need replacement.

We always assess the cause of grout failure before recommending a solution.

A: Absolutely. Many clients come to us unsure about the details—that’s completely normal! We offer a free consultation by photos or videos of your space, which helps us understand your needs and provide initial guidance. For an on-site consultation or  inspection, we charge a reasonable fee, which we credit toward your project if you decide to move forward. This approach ensures we give you accurate advice about your situation while respecting both your and our time.

A: Yes, in some cases we can  install tile over existing tile—but only if the original surface is solid, flat, and properly bonded to the subfloor or wall. We check for loose or hollow tiles, cracks, or uneven areas. If the existing tile passes inspection, we may be able to set new tile over it using a quality bonding primer and the right thinset. However, this method isn’t always ideal—especially if floor height, door clearances, or waterproofing are a concern. We’ll evaluate and recommend the best solution during consultation.